Frequently Asked Questions
My dog won't hold still
That's totally ok. Most dogs won't stay put for more than a few seconds either. Believe it or not, most of the images we create are done on-leash. The secret's in the editing.
Can I have both indoor and outdoor?
Of course! We can work at your house, or we can meet at a park that has a shelter with electricity. Then you have lots of spots to choose from!
How do I buy a Gift Card for a friend?
You can get an instant e-gift card by visiting our gift card page. To order a plastic gift card sent to someone (or yourself) in the mail, simply send us a quick email with the person, amount, and if it's for a special occasion.
Where is my Session held?
Generally, Sessions are held in the comfort of your own home using photographic backgrounds & lights. We can also meet at a park, a place of special meaning to you, at The Posh Pet Boutique in Mentor, OH, or at an indoor space in Kirtland.
What's a PrePortrait Design Consultation?
That's a fun chance to sit down together with your pet(s) and talk about what you're looking for from your images. We also go over what you might wear (we really encourage the humans to be in at least a couple shots with their best furry friends!), colors involved, locations, and more. We can measure a space, and talk about all the places wall portraits or collections would work. And you get to ask all the questions that didn't fit in the FAQs!
But my house isn't pretty.
That's OK! Fortunately, if you'd rather not have your home featured in your images, it won't be. We bring a complete photographic set, including lights, backgrounds, and more. As long as there's electricity, we're good. (Basement, garage, living room ... anywhere will work!)
Do you photograph
Portraits, yes. Although we are primarily companion animal experts, we encourage you to join the session too!
How do I get to see my images?
We bring them to you. You can view and choose from the comfort of your own living room, or if you prefer, you can visit an office we borrow to choose which ones you love the most.
Do you sell "digitals"?
With each wall portrait, or image in your book, you receive a free digital copy with a small logo in the bottom right corner (like we have on the website). They're quite low-resolution, but perfect for social media. You can share your babies to your heart's delight!